Essential business software for tracking emergency calls, detecting toll fraud, and improving productivity

Call accounting can help your organization reduce telecom expenses and improve productivity. Telecom is now one of the top five expenses for most organizations, and managing this expense is more important than ever. Advanced call accounting software provides visibility into and control over wireline (landline) and wireless (cellular) communications.

With call accounting you can:

Identify toll fraud and abuse
Document emergency calls and suspicious calling activity
Monitor telecom trends with interactive dashboards
Contain and reduce wireless expenses
Create and distribute customized reports
Track client and project billing

Who benefits from call accounting?

Sales Management: to monitor staff talk time, the accounts they are
prospecting, and numbers dialed
Customer Service: to gain insight into the relationship between customer
values and amount of customer contact
Marketing: to measure the effectiveness of marketing campaigns
IT and Network Security: to monitor
system usage vs. capacity and to identify unauthorized use
HR and Legal: to capture information on calls related to threats, harassment or emergencies
Finance: allocate charges to cost centers and improve the budgeting process

VeraSMART Call Accounting Software

For over 25 years, Veramark has been the industry-leading provider of call accounting software. Our current product, VeraSMART Call Accounting, builds on this strong foundation by combining the ease of point and click navigation with the control of a built-in robust reporting engine.

Learn more

To learn more about call accounting software, visit our Call Accounting Solutions Website, email us, or call us at 585-383-6806.