Benchmarking the Value of TEM Programs Over Time

An AOTMP Research Report

This report provides a guide to understand how cost savings from Telecom Expense Management (TEM) programs change over time. Managers that have been given a directive to cut their budgets will find the information in this report helpful in providing information to secure a budget for a TEM program. It will also provide a defense for programs that are in danger of being cut. Finally, these findings provide important benchmarks for organizations to see how they compare to their peers.
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The Value of Maintaining TEM

An AOTMP Research Report

For those with an existing TEM program, there are a few questions that can be asked to evaluate the sustainability of the practice. How strategic is TEM to the business? Is the program viewed as a Profit Center or Cost Center by executives? The answers to these questions can provide some sense of the value that TEM creates for the organization. Being able to maintain and sustain your TEM program by demonstrating value, particularly through difficult economic times, becomes increasingly important.
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How to Use Call Accounting in a VoIP Environment

An AOTMP Insider's Guide

One commonly held misconception about VoIP is that calls are free and, therefore, management and visibility into the cost of calls is not necessary. This misconception is the basis for the belief that call accounting is no longer needed. Upon further inspection, however, call accounting in a VoIP environment offers added benefits. Implementing call accounting can effectively support cost control, cost optimization, policy enforcement, capacity planning, and network design benefits.
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Slashing Telecom Expenses in a Looming Recession

An Aberdeen Group Report

This study of Telecom Lifecycle Management (TLM) demonstrates that Best-in-Class companies can cut down their telecom costs and quickly implement a TLM
solution by controlling all aspects of telecommunications procurement, cost management, asset management, invoice processing, rate oversight, and plan optimization.
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A Top-Down View of IT and Telecom Management

An AOTMP Research Report

This report provides insights how the worlds of finance and IT view:

• the most important business and management priorities for IT and telecom
• the most important IT and telecom technologies
• top challenges to effective management of telecom and IT expenses
• techniques to improve management of the telecom and IT environment
• techniques to improve management of telecom and IT expenses

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