Major National Retailer

At the end of 2006, Veramark signed a three-year Telecom Expense Management (TEM) contract with one of the largest retail corporations in North America.  Within the very first year of the contract, this customer realized over $5.7 million in verified savings and credits—as well as significant process improvements and streamlined workflows. Full story >

Highmark Inc.

Highmark Inc., a non-profit corporation headquartered in Pittsburgh, PA, offers a variety of healthcare products and services.  When Highmark combined the Western and Central Pennsylvania offices into a single telemanagement system and simultaneously upgraded their PBX system, they needed a new communications management solution.  Because their Veramark® software had worked so well for them in the past, Highmark upgraded to VeraSMART® to support its 17,000 extensions distributed throughout 14 sites.  Full story >

ESL Federal Credit Union

ESL Federal Credit Union provides financial services for the greater Rochester, NY area, as well as for ESL members throughout the United States and overseas. Management selected Veramark's Web-based eCAS® software because they needed a convenient way to access employee call records at any of their 20 branch locations.  Full story >

Automatic Data Processing (ADP)

ADP, a Fortune 500® company with a worldwide presence, offers a broad spectrum of computerized transaction processing and data communications services.  ADP's Atlanta, GA office chose eCAS as a replacement call accounting system for its 15 business units, 2000 employees, and 5500+ extensions.  Full story >

PAR Technology Corporation

PAR Technology Corporation, a New Hartford, NY based corporation that employs some 900 workers, replaced its old call accounting system with eCAS.  Management has found that eCAS is easier to use and much more intuitive.  Full story >