The implementation of a VeraSMART® system — from placing the order to bringing the system
into operation — requires the coordinated effort
of both customer and VeraSMART support
specialists. We will work with you to prepare your site for installation in three stages: Planning, Workshop/training, and Preparation/Installation. We can also assist you with database conversion as needed.

Planning

This stage is primarily designed for introductions
of the Veramark team, a review of your order, preparation and planning prior to the Workshop session. You will receive an Implementation
Guide which will outline all steps necessary for
the success of the project.

Workshop/Training

The workshop is conducted by telephone or at
your site to help the project team members in the planning and information gathering phase of the implementation. This session includes a review of the material discovered during the consultant's visit and how your Veramark software will be utilized in your environment.

Preparation and Installation

This stage consists of ordering the system server, completing the module and site worksheets, as well as preparing for data conversion. Call Detail Record collection components are also installed and fully tested.

Database conversion

As an option, Veramark can assist you with compiling and converting your organization information into the pre-defined Veramark software format. Implementation Management services are required to define the scope of work required. You may also choose to purchase an additional day of installation time.