Telecom Expense Management Services

 

Driving compliance, savings, and process improvements


TEM Services (click to enlarge)Veramark's Telecom Expense Management (TEM) solutions deliver business process results while providing enterprises with greater visibility and control over their telecom spend.  Veramark® drives compliance, savings and control over the enterprise communication environment by providing high-quality TEM services—contract analysis, procurement, service order management, inventory management, wireless and non-wireless management, invoice processing and auditing.

Whether you need to solve a single telecom TEM issue like gaining control of your wireless environment or you need complete communications environment management—from procurement through payment—Veramark can help.

What makes Veramark's TEM solution different?

TEM services and cost inventory
  • Develop an inventory of service providers, invoices,contracts, services, service components, and charges
  • Perform voice and wireless services line checks to confirm technical availability, identify orphaned    services, and validate that invoiced services belong to the invoiced organization
  • Document financial errors and inefficiencies observed in the baseline inventory and make error correction and optimization recommendations
  • Develop and recommend a set of best practices for ongoing telecom service management
  • Implement all approved recommendations
     
TEM process assessment and recommendations
  • Interview stakeholders, define communications needs and document a telecom services plan
  • Make recommendations based on defined needs to optimize the operational and financial performance of telecom services
  • Map the existing processes against the defined best practices
  • Document the financial impact of implementing optimization recommendations

TEM process plan implementation
  • Implement all approved recommendations proposed in the Process Assessment and Recommendations stage of the project
  • Document the realized financial impact of implemented recommendations 


Fully integrated TEM software offers rapid implementation

VeraSMART® Communications Management Suite is a TEM software solution that offers a powerful application core through which data can be managed with great efficiency.  VeraSMART offers advanced technologies designed to reduce expenses, boost productivity, and enhance decision making through centralized information management.  With its robust and easy-to-use reporting, alerting, and analysis capabilities, VeraSMART provides businesses with visibility into, and control over the entire communications environment.

The VeraSMART application platform delivers the functionality businesses need to manage complex communication networks comprised of converging IP and TDM premises-based technologies, mobile and remote workers, and wireless devices.  VeraSMART enables rapid implementation of outsourced, hosted or licensed solutions.

If you're pressured to cut costs, yet maintain cutting-edge services; if you're expected to manage project after project with no time for tracking and evaluation; if you feel frustrated, understaffed, and overwhelmed by your telecom workload—our TEM services team can help you manage your entire communications environment.