VeraSMART Features and Benefits


Designed with the unique needs of the enterprise in mind

The Web browser-based VeraSMART® platform has the bandwidth that businesses need to manage complex communications networks comprised of converging IP and TDM premises-based technologies, mobile and remote workers, and wireless devices.

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This application platform is designed with the unique needs of the enterprise in mind. VeraSMART effectively manages resources, boosts organizational efficiency, automates workflows, and improves cost management and productivity.

Features and benefits summary

  • Scalable modular architecture allows you to implement only the functionality you require and to expand the system as your needs grow
  • Interfaces with third-party applications—no customization required
  • Integrates billing and operations management data with switch information
  • Automates the ordering, approval, delivery, and chargeback of services, invoice dispute, and payment processes
  • 100% Web browser-based, no client software required, giving system users the freedom and security to work from any computer connected to the network
  • Analyze enterprise charge-back activities, network usage, and trunk traffic
  • Simplify the audit and reconciliation process of carrier invoices
  • Gain visibility into services assigned to multiple locations
  • Detect billing errors and eliminate overpayments
  • Manage vendor contracts, rates, and service inventory
  • Eliminate billing for discontinued services
  • Dynamic and robust HTML reporting with hyperlinks and drill-down capabilities
  • Reduce costs by allocating expenses to users and departments
  • Supports VoIP as well as traditional PBX systems
  • Retrieve call accounting, provisioning, inventory, and labor allocation cost information
  • Supports virtually any work flow requirement—tracking help-desk tickets, tracking and documenting facilities management work orders, bug-tracking, and more
  • Support for international call accounting, including more than 130 global dialing codes and multi-currency CDR rating
  • Automatic directory synchronization between LDAP directories and VeraSMART data base keep personnel, billing number, and authorization codes up to date
  • VeraSMART helps you manage business processes and control your communications expenses. The integrated and scalable modular architecture allows you to implement only the functionality you require and to expand the system as your needs grow.

Put the power of the VeraSMART Communications Management Suite to work for your organization—contact us to schedule a demonstration info@veramark.com.