Access business-critical information from anywhere

eCAS® is a powerful, Web browser-based call accounting software solution for small- to mid-size organizations. eCAS lets you access business-critical information from virtually anywhere, providing the data that improves your ability to make informed business decisions. 

eCAS Call Type Report with 3D graphics (click image to enlarge)

Combining the ease of point and click navigation with the control of a built-in robust reporting engine, eCAS provides easy integration with existing technology by including features such as simplified reporting, robust import/export capability, single and multi-switch configurations, built-in SQL database engine, extensive security, system and call alerts, and an optional Online Directory module.  You can host eCAS software on your server, or access it as a managed service from Veramark®.

Features and benefits summary

• Powerful and flexible reporting engine
• Measures productivity and identifies ways to decrease telecom expenses
• Tracks emergency calls, international abuse, internal harassment, and more
• Isolates important information in seconds
• 3D dashboards monitor key data trends
• Tested and certified by most leading switch manufacturers
• Support for VMware® Virtual Server
• Easy setup wizards and context sensitive help
• Available as hosted software or as a managed service
• Entirely Web browser-based
• Quickly output report data into Excel®
• Support for Windows Vista® and Mozilla® Firefox® 
• Cost-effective call accounting for organizations of all sizes

Anticipate and manage telecom costs
eCAS user-defined rates simplify cost management—you assign per minute rates based on your cost allocation. This allows you anticipate and manage costs, compare rates of other carriers, and bill clients.  Alternatively, you can order carrier tariffs directly from us.  Either way, eCAS delivers accurate costing of calls, surcharges, and any mark-ups that apply.

System alerts allow you to react quickly
eCAS monitors potential hacker activity, fraudulent use of banned numbers, and other misuses of your switch—alarms alert you so that you can take action. eCAS can notify you if call records have not been generated within your predefined schedule and when your system disk is reaching capacity.

Our robust reporting engine is flexible and powerful
Our robust reporting engine is designed to work the way you want, and deliver what you need, when you need it.  Use it to analyze telecom expenses and team productivity, or get detailed information on trunk and system utilization.  This powerful reporting engine sifts through thousands, even millions, of call records with remarkable speed.  It also has extensive drill down capabilities, plus features such as VIP masking of digits—letting you protect sensitive data.

Get the right information to the right people
EZ-Burst® allows transmission of selected portions of a single report to designated individuals.  This exclusive capability allows each recipient to view only the data they are authorized to see, saving time and ensuring security of sensitive information.

Extensive switch and VoIP compatibility
Rely on eCAS to deliver accountability for your entire telecom network, whether your system is all TDM, all IP or hybrid.  eCAS software is compatible with PBXs, IP-PBXs, key systems, and CENTREX from leading manufacturers, including Avaya®, Cisco Systems®, Mitel®, NEC Unified Solutions, Inc.®, Nortel Network™ and many others.  The software supports both single and multi-switch environments.

As your needs change, eCAS reports change with you
Using eCAS report templates you can include or exclude data, change column order, and re-sort information on demand. Generating reports couldn't be easier or more efficient, export reports as HTML or ASCII delimited text for hassle-free use in other applications such as Microsoft® Excel®.

Availability
eCAS is sold exclusively through Veramark's wide network of partners and distribution channels.  For more detailed information about features, upgrades, and pricing, contact your local eCAS Authorized Business Partner or Veramark at info@veramark.com.

To learn more about eCAS Call Accounting, click on the image below to view a brief demonstration.