Security is of the utmost importance and forefront of everyone's mind, financial crises and monetary shortfalls have become the norm, budgetary surpluses a thing of the past.  While government institutions at all levels are being mandated to reduce their operational overheads, they are being held to a higher level of fiscal accountability.  

Yet, even as governments are cutting expenses everywhere they can, the costs of fulfilling their responsibilities have never been greater.  More than ever before, all levels of government are being asked to do more with less.

Government institutions share these common problems and needs:

• Federal, state, and local mandates to reduce operational overhead
• Ability to respond effectively to bomb threats and other harassing phone calls
• Improve productivity of government employees to optimize tax revenues

Veramark's call accounting and telemanagement software provides these solutions to government's common issues:

• Summary and detail call accounting information that can be used for ready identification of ways to save money
• Exception reports, such as longest and most expensive calls, to bring to light any network problems, potential opportunities to improve network efficiencies, and employee waste or abuse
• Flexible reporting tools that isolate calling information and permit the tracing of calls back to individuals who made them, providing ready identification of the sources of phoned-in bomb threats and other harassing or threatening phone calls
• Ability to respond effectively to an employee's harassment complaints against another employee using reports and alarms that monitor the calling patterns of the complainant and the accused
• Reports that help government bodies plan their staffing and design their communications infrastructure to improve responsiveness
• Ability to determine peak load hours, calls answered and missed, and how government employees are using their phones