VeraSMART Communications Management Suite

VeraSMART® is designed with the unique needs of the enterprise in mind.  The totally Web browser-based VeraSMART application platform delivers the functionality businesses need to manage complex communication networks comprised of converging IP and TDM premises-based technologies, mobile and remote workers, and wireless devices.  VeraSMART enables rapid implementation of outsourced, hosted or licensed solutions.  

VeraSMART offers advanced technologies designed to reduce expenses, boost productivity, and enhance decision making through centralized information management.  With its robust and easy-to-use reporting, alerting, and analysis capabilities, VeraSMART provides businesses with visibility into, and control over the entire communications environment.

The VeraSMART Suite includes eight modules – Directory, Allocation, Call Accounting, Invoice Management, Asset and Inventory Management, Work Order Management, Online Ticket Manager, and Online Directory. 

VeraSMART features:

• Dynamic and robust HTML reporting with hyperlinks and drill-down capabilities. Offers 55 standard report templates with flexible filters and output options. Create thousands of unique reports based on these templates
• User-configurable dashboards
• Integrates billing and operations management data with switch information
• Interfaces with third-party applications—no customization required
• User-configurable, multi-step invoice approval process with dollar thresholds
• Automates the ordering, approval, delivery, and charge-back of services, invoice disputes,and payment   processes
• 100% Web browser-based
• Analyzes enterprise charge-back, spend and utilization, network usage, and trunk traffic activities
• Closed-loop verification of accounts payable data completes the loop of bi-directional feeds in the AP    system
• Manages vendor contracts, rates, and service inventory
• Detects billing errors and eliminates overpayments
• Retrieves call accounting, provisioning, inventory, and labor allocation cost information
• Supports VoIP as well as traditional PBX systems

VeraSMART benefits:

• Supports and promotes Telecom Expense Management (TEM) best practices for wireless and wireline carrier   invoice management
• Reduces expenses by providing visibility and control over the communications environment
• Simplifies the audit and reconciliation process of carrier invoices
• Provides visibility into services assigned to multiple locations
• Eliminates billing for discontinued services
• Reduces costs by allocating expenses to users and departments
• Transforms raw data into valuable information
• Aligns the telecom spend approval process with corporate accounting standards
• Identifies usage patterns falling outside the terms of the wireless plan—offering optimization strategies for wireless services
• Scalable and integrated architecture allows you to implement only the functionality you require and to expand the system as your needs grow
• Supports virtually any work flow requirement—tracking help-desk tickets, tracking and documenting facilities management work orders, bug-tracking, and more
• No client software required, giving system users the freedom and security to work from any computer connected to the network

For more information, contact Veramark at info@veramark.com