The VeraSMART® Communications Management Suite has the flexibility that businesses need to manage complex communications networks comprised of converging IP and TDM premises-based technologies, mobile and remote workers, and wireless devices.

VeraSMART is an easy-to-use, fully integrated, scalable, and a totally web-based software application that enables rapid implementations of outsourced, hosted or licensed solutions.  VeraSMART effectively manages resources, boosts organizational efficiency, improves cost management and productivity, and automates work flow process management.

VeraSMART interfaces with CDR records and Invoices:

CDR Interface – VeraSMART captures call detail records (CDRs) from network switches such as PBXs and IP-PBXs, including VoIP QoS metrics provided by the switch
Invoice Interface – VeraSMART captures carrier invoices for service types, such as wireless phones, aircards, pagers, DSL/cable, managed Internet, data services, and video

The VeraSMART includes various modules that can be combined and configured to meet your specific business needs: 

• Core Directory - Offers multiple templates for custom reporting, sorting, and graphic report presentations
• Allocation - Captures total network expenses by assigning non-usage charges to appropriate groups and individuals
• Call Accounting - Provides a comprehensive look into telecom usage and expenses
• Invoice Management - Imports, allocates, and consolidates telecom service charges from outside vendors
• Asset and Inventory Management - Tracks transactions related to stocking and assigning chargebacks for goods and materials
• Work Order Management - Manages and tracks virtually any work flow requirement: help-desk tickets, MACs, work orders, provisioning, and much more
• Online Ticket Manager - Allows corporate network users to initiate work/service request tickets and track their status online.
• Online Directory - Enables employees to quickly find their coworker's contact information
• EZ-Burst® – Available in the Organization, Account Code, Billing and Ticket Search reports, EZ-Burst allows transmission of selected portions of a single report to designated individuals. This exclusive capability allows each recipient to view only the data they are authorized to see—saving time and ensuring security of sensitive information.
• EZ-Share™ – VeraSMART also offers a dynamic middleware solution, called EZ-Share, which allows users to create custom data imports and exports for integration with third-party applications like General Ledgers, ERP, or Human Resource systems, and for custom reporting applications.

For more information, contact Veramark at info@veramark.com