VeraSMART Core Directory and Reporting Engine


A flexible directory as unique as your business

The VeraSMART® Directory Module is more than a simple repository for personnel and cost center information.  Directory is the core module of the VeraSMART platform, allowing all modules to work together to coordinate database information and keep the system synchronized.  Up to five hierarchical levels provide the structure to handle telemanagement, billing, and report distribution.  The system can keep such details as cost center affiliation, location, e-mail address, network login, employee number and user-defined fields.

Dynamic, robust reporting engine

VeraSMART System Reports (click image to enlarge)
VeraSMART System Reports (click image to enlarge)

VeraSMART's reporting engine offers multiple templates for custom reporting, sorting, and graphic report representations.  Report generation is quick and easy, and it doesn't require third-party applications. Included with, and common to all modules, the reports provide the critical information users need to manage their telecommunications network.  The reporting engine provides an extensive library of reports including bill-back capabilities to organizations and accounts, traffic analysis (telephone usage and call distribution), pending invoices, and exception reporting (abuse or misuse of facilities).

Through the Directory, you can define the rules for managing VeraSMART data, establish your billing hierarchy for fixed and usage costs, and implement data security controls that match your unique business needs:

  • User-definable fields expand the flexibility of your VeraSMART system and enhance its value to your business
  • Multiple application security levels, Windows®-based authentication, and SSL encryption make your system as secure as you need it
  • Integrates with Avaya® Switch Administration (ASA) 
  • Dynamic reports, system diagnostic tools, and audit trails

The Directory Module provides you with a vital, highly flexible level of control over your system data.  Used in combination with other VeraSMART modules, it will help you meet the specific needs of your organization.

The VeraSMART Communications Management Suite includes the following modules: Directory, Allocation, Call Accounting, Invoice Management, Asset and Inventory Management, Work Order Management, Online Ticket Manager, and Online Directory—all of which can be combined and configured to meet your specific business needs.  The VeraSMART suite is available as a premises-based, hosted, or managed service solution.

Put the powerful capabilities of the VeraSMART platform to work for your organization—call us today at 585.381.6806 to schedule a demonstration.