VeraSMART Features and Benefits


VeraSMART Communications Management Suite is designed with the unique needs of the enterprise in mind

The totally Web-based VeraSMART® platform has the bandwidth that businesses need to manage complex communications networks comprised of converging IP and TDM premises-based technologies, mobile and remote workers, and wireless devices. 


VeraSMART Create/Run Reports Screen (click on image to enlarge)

This application platform is designed with the unique needs of the enterprise in mind.  VeraSMART effectively manages resources, boosts organizational efficiency, improves cost management and productivity, and automates work flow process management.

Features and benefits summary:

  • Scalable modular architecture allows you to implement only the functionality you require and to expand the system as your needs grow
  • Interfaces with third-party applications—no customization required
  • Integrates billing and operations management data with switch information
  • Automates the ordering, approval, delivery, and chargeback of services, invoice dispute, and payment processes
  • 100% Web-based, no client software required, giving system users the freedom and security to work from any computer connected to the network
  • Analyze enterprise charge-back activities, network usage, and trunk traffic
  • Simplify the audit and reconciliation process of carrier invoices
  • Gain visibility into services assigned to multiple locations
  • Detect billing errors and eliminate overpayments
  • Manage vendor contracts, rates, and service inventory
  • Eliminate billing for discontinued services
  • Dynamic and robust HTML reporting with hyperlinks and drill-down capabilities
  • Reduce costs by allocating expenses to users and departments
  • Supports VoIP as well as traditional PBX systems
  • Retrieve call accounting, provisioning, inventory, and labor allocation cost information
  • Supports virtually any work flow requirement—tracking help-desk tickets, tracking and documenting facilities management work orders, bug-tracking, and more

VeraSMART offers a powerful application core through which data can be managed with great efficiency, consolidating the delivery and management of all your technology-related costs within your existing communications network—allowing your organization to integrate, automate, and control technology costs.  VeraSMART is designed to be compatible with your existing systems and work flow processes.  The integrated and scalable modular architecture allows you to implement only the functionality you require and to expand the system as your needs grow.

The VeraSMART Communications Management Suite includes the following modules: Directory, Allocation, Call Accounting, Invoice Management, Asset and Inventory Management, Work Order Management, Online Ticket Manager, and Online Directory—all of which can be combined and configured to meet your specific business needs.  The VeraSMART suite is available as a premises-based, hosted, or managed service solution.

Put the power of the VeraSMART Communications Management Suite to work for your organization—call us today at 585.381.6806 to schedule a demonstration.