"In every respect – engineering, installation, support, accuracy, reliability, and cost-saving potential – the decision to use Veramark's telecom expense management solution just made sense. We're looking forward to significant and ongoing improvements in our ability to control telecom expenses. " Read press release >
- Brandon McNulty, Director of Technology, International Speedway Corp. |
An Unparalleled Customer Experience
Recently we invited customers to offer candid input about our telecom expense management support and service to an independent survey firm. Here's a sampling of the feedback they received:
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"Every time I call for technical support I get answers to my questions and resolve my problems. It is the best technical support I have ever worked with."
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"Anything I ask from them, they will get it done. If they can't do it, they find a way to do it."
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"We've had wonderful customer service. They put every effort in keeping the product up-to-date and according to industry standards. When we request enhancements, they look at them and incorporate them into the application."
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"They deliver on the services and promises that they have made. I consider myself, and have been, a reference account."
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"The program is very intuitive. If I have any questions, the support team is very responsive."
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"They are proactive about contacting me in regards to upgrades and updates."
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"I like the customer service. They are always willing and able to help, even at one minute to close."