Online Technical Support

Access Our Customer Support Portal

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Customer PortalCustomers with an active Veramark® maintenance agreement have complete access to all the useful resources available within our online support site 24/7.

Simply click on the Customer Support Portal link above and enter your product serial number to gain access to the site. Your product serial number can be found on the "About VeraSMART®" page within the software.

The Veramark Customer Support Portal gives you complete access to telecom expense management product documentation, downloads, FAQs, training videos, product upgrades/hot-fixes, product updates (such as V&H default rate tables) and much more.