"TEM savings are always greater than TEM outlays (a rate of 2:1 is usually achievable), with full payback in the first year."

- "Cost Cutting in Enterprise Telephony", Gartner Inc. June 2008

Telecom Expense Management (TEM) is the business process required to achieve visibility, control and efficiency of telecommunications inventory and expenses through the use of automated technology and services in a procure-to-pay life-cycle. Telecom Expense Management helps organizations manage their entire communication environment, including the people, processes, policies and technology that support the network and related processes. Effective TEM solutions typically include both software and services that work together to reduce expenses and optimize business processes.

A business case for a TEM solution can be built on reduction of telecom costs as well as operational costs. Telecom costs can be reduced through audit savings, service plan optimization, demand management (accountability through chargebacks), and late payment avoidance. Operational costs can be reduced through effective service order management and minimizing the expense associated with report development.

Enterprises that implement a TEM solution experience:

• Reduced costs of operations (67%)
• Improved procurement efficiencies (65%)
• Reduced late payment penalties (62%)
• Increased refunds and credits (45%)
• Gains in operational savings by automating invoice      processing (28%) 

- "The CFO's View of Telecom Cost Management", Aberdeen Group, Inc. 2007

Veramark is a leading provider of Telecom Expense Management solutions that help organizations gain visibility into their communications networks and reduce expenses associated with their voice, data, and wireless services and infrastructure. Our solutions, which include software and services for TEM, provide business intelligence for managing complex unified communications networks on a global scale. Delivering innovative solutions to small, mid-size, and enterprise organizations, Veramark offers a flexible delivery model that includes licensed software, hosted SaaS (Software as a Service) solution, managed BPO (Business Process Outsourcing)—or any combination of the three.

For more information, contact Veramark at info@veramark.com