Automate Invoice Processing, Validation, and Approval; Track and Manage Disputes
Monthly fixed and mobile telecom invoices are detailed, complex, and difficult to understand.
For organizations with extensive networks and
high spend, invoices can be hundreds of pages long, compounding the challenge of review and reconciliation.
As a result, many organizations do not know
their true communications spend and are
paying more than necessary—including
charges for billing errors, slamming and cramming, late payments, unused services,
and more.
Managing invoices and disputes can generate strong ROI and serve as a cornerstone of a broader Telecom Expense Management system deployed over time. Veramark's Invoice and Dispute Management solution utilizes VeraSMART workflow automation to streamline invoice receipt, reconciliation, processing, approval and payment.
"Veramark's depth of experience in electronic invoicing made them the best choice for cutting expenses through automation." Read press release >
- Brandon McNulty, Director of Technology, International Speedway Corp. |
Our solution reduces invoice-processing costs, helps eliminate late payment penalties, and improves the accuracy of validation against both configurable thresholds and contract pricing. Alerts can be programmed to notify you a wide variety of exceptions, including:
- New billing number for invoice account
- Invoice charges outside of product threshold
- Account number not on contract
- Wireless plan change
Available VeraSMART workflows support separate import, audit, and approval steps, in compliance with invoice management best practices.
End-to-end tracking of invoice-related disputes
Invoice errors identified during the validation process can be effectively handled through VeraSMART's Dispute Management workflow, which allows you to track and manage the full lifecycle of every invoice dispute, from inception to resolution. VeraSMART's Dispute Management capability ensures the rapid recovery of credits owed to you, alerts you when disputed charges reappear on future invoices, and can provide you with leverage in negotiating optimal plans and contract terms with service providers.
A key component of Telecom Expense Management
Veramark Invoice and Dispute Management is an optional TEM capability supported by the VeraSMART Telecom Expense Management Suite. Seamless integration with other VeraSMART components helps you leverage your telecom data and streamline TEM business processes to maximize savings, compliance, and control.
For more information about Telecom Expense Management, please contact Veramark at info@veramark.com