Telecom Expense Management for Wireless Devices

Wireless technology is one of the fastest growing sectors of the communications industry, and has become an indispensible part of the telecom network for many organizations. Its cost, complexity, and rapid growth make wireless management both difficult and imperative. Veramark offers a comprehensive wireless telecom expense management solution that can help you take control of your wireless network and costs.

A comprehensive approach

Veramark's wireless management solution utilizes VeraSMART software and managed services to help you reduce wireless spend, optimize your wireless plans, enforce procurement and usage policies, and improve the efficiency of related TEM processes. It allows you to monitor and analyze spend and usage patterns, providing the data you need to negotiate the most favorable contracts with your vendors. And because it leverages the centralized VeraSMART database, you can manage your wireless data as part of a complete TEM solution.

• Invoice and dispute management
  By enabling electronic receipt and processing of wireless invoices, VeraSMART Invoice Management allows you to automate charge validation; reduce inaccurate billing and overcharges; avoid late payment penalties, and manage invoice disputes. Veramark can review your billing statements on a monthly basis.
• Usage management and optimization
  Besides helping you process payments, wireless invoice management lets you capture detailed information about how your organization uses wireless services. Performance Advisor, VeraSMART's integrated reporting engine and optional business intelligence component, lets you analyze wireless data, identify trends, spot exceptions and anomalies, and forecast performance and spend. We also offer professional wireless help desk services.
• Sourcing and contract management
  Our wireless contract management software and services help you gain visibility into wireless contract and vendor performance, manage contract compliance and commitments, and negotiate the best possible terms and conditions. We also offer optional consulting services to help you negotiate the best terms with each carrier.
• Online ordering and provisioning
  VeraSMART lets you create online catalogs and integrated workflows to automate and control your wireless provisioning process. This provides a single, centralized solution for your entire organization; automatically routes orders to appropriate individuals; lets you track order status; and automatically updates inventory records upon fulfillment. We can also provide staging services for wireless devices ordered through VeraSMART.
  

Professional Wireless Management Services

In addition to the wireless solutions described above, Veramark offers a number of professional services that can help you control your wireless usage and spend, including:

• A historical review of your wireless communications services and expenses to identify opportunities for improvement and set benchmarks for measuring future savings
• Process and policy design to help you document best practices for cost accounting, procurement, cost allocation, and other wireless management processes.

For more information about wireless telecom expense management, please contact Veramark at info@veramark.com.