VeraSMART is designed to be flexible and configurable. As a hosted solution, the only user requirement is a compatible Web browser. Specific system requirements for premises-based solutions will depend on many factors, including the number of CDR sources, users, and locations supported by the implementation.

General requirements are listed below.

Supported Web browsers

• Microsoft® Internet Explorer 6.0
• Mozilla Firefox® 1.5 or greater

Compatible operating systems

VeraSMART 8.0 is compatible with a range of Microsoft platforms:

• Windows® XP Professional (32 bit) + SP2
• Vista (32 or 64 bit) Ultimate, Business or Enterprise
• Windows Server™ 2003 Standard or Enterprise Edition + SP1 or R2 (32 or 64 bit)

Optional databases

VeraSMART includes an embedded SQL Server 2005 Express + SP2 database, which supports implementations for up to six million CDRs in the active database, or up to 4 GB of total space. Customers who require high-volume capabilities or need a remote database may require SQL Server Standard Edition 2000 + SP3 or SP4, or SQL Server Standard Edition 2005 + SP2.

Hardware requirements

VeraSMART hardware requirements including RAM, NTFS-formatted disk space, and processor—beyond those required by the operating system—are dictated by the specifics of the implementation. (Note: Program files cannot be installed on a SAN drive.)

Remote access support

Remote support is offered via dial-up or Internet connection and requires a maintenance contract.

Method	Requirements
Dial up  connection	Software: Symantec PCAnywhere™
	Other: Modem Port (COM1 or COM2) and phone line access
Internet  connection	Software: Symantec PCAnywhere or Citrix GoToMyPC™
	Other: VPN Support is available

Virtual Server

VMware ESX Server v3.01 or greater supported

Email Reports and Alerts

SMTP server access supported


Put the power of the VeraSMART Communications Management Suite to work for your organization—call us today at 585.381.6806 to schedule a demonstration.